Effective 5 August 2026
These terms and conditions apply to the Flexra app (hereby referred to as "Application") for mobile devices that was created by Synexa Labs (hereby referred to as "Service Provider") as a commercial service.
Upon downloading or utilizing the Application, you are automatically agreeing to the following terms. It is strongly advised that you thoroughly read and understand these terms prior to using the Application. Unauthorized copying, modification of the Application, any part of the Application, or our trademarks is strictly prohibited. Any attempts to extract the source code of the Application, translate the Application into other languages, or create derivative versions are not permitted. All trademarks, copyrights, database rights, and other intellectual property rights related to the Application remain the property of the Service Provider.
The Service Provider is dedicated to ensuring that the Application is as beneficial and efficient as possible. As such, they reserve the right to modify the Application or charge for their services at any time and for any reason. The Service Provider assures you that any charges for the Application or its services will be clearly communicated to you.
The Application stores and processes personal data that you have provided to the Service Provider in order to provide the Service. It is your responsibility to maintain the security of your phone and access to the Application. The Service Provider strongly advises against jailbreaking or rooting your phone, which involves removing software restrictions and limitations imposed by the official operating system of your device. Such actions could expose your phone to malware, viruses, malicious programs, compromise your phone's security features, and may result in the Application not functioning correctly or at all.
The Application does use a third-party service that declares its own Terms and Conditions. The third-party service used by the Application is Firebase Authentication (a Google service).
Please be aware that the Service Provider does not assume responsibility for certain aspects. Some functions of the Application require an active internet connection. The Service Provider cannot be held responsible if the Application does not function at full capacity due to lack of access to Wi-Fi or if you have exhausted your data allowance. If you use the Application outside of a Wi-Fi area, your mobile network provider's agreement terms still apply, and you may incur charges from your mobile provider for data usage, including roaming data charges if you use the Application outside your home territory without disabling data roaming. If you are not the bill payer for the device, we assume you have obtained permission from the bill payer.
Similarly, the Service Provider cannot always assume responsibility for your usage of the Application. For instance, it is your responsibility to ensure that your device remains charged. If your device runs out of battery and you are unable to access the Service, the Service Provider cannot be held responsible.
While the Service Provider strives to ensure the Application is updated and accurate, they rely in part on third parties to provide information. The Service Provider accepts no liability for any loss, direct or indirect, that you experience as a result of relying wholly on this functionality of the Application.
The Service Provider may wish to update the Application. You agree to always accept updates to the Application when offered to you. The Service Provider may also wish to cease providing the Application and may terminate its use at any time without providing termination notice to you. Upon any termination, (a) the rights and licenses granted to you in these terms will end; and (b) you must cease using the Application and, if necessary, delete it from your device.
Requests for refunds are made to customer service at support@flexra.app. Once processed, the refund is issued and the customer receives their funds within 5 to 10 business days. Amounts under $5 or £5 are not refundable as there may be bank charges. Customers who abuse the application and do not respect the rules set by the company may be denied refunds.
The Service Provider may periodically update these Terms and Conditions. You are advised to review this page regularly. The Service Provider will notify you of any changes by posting the new Terms and Conditions on this page.
If you have any questions or suggestions about these Terms and Conditions, please contact the Service Provider at support@flexra.app.